ORDER POLICY 2

• Effective Date: [DD/MM/YYYY]

• Thank you for shopping with GAHANARI. We strive to provide a smooth shopping experience. Please read our policy carefully before placing an order.

Shipping

• Orders are processed after confirmation of payment or order acceptance.

• Delivery times are estimates and may vary depending on your location and courier service.

• Delays caused by weather, public holidays, natural disasters, government restrictions, or courier issues are beyond our control.

• Customers are responsible for providing accurate shipping information. GAHANARI is not responsible for delays or non-delivery due to incorrect address or contact details.

Cancellation

• Orders may be cancelled only before they are processed or dispatched.

• Once an order has been shipped, cancellation requests cannot be accepted.

• If GAHANARI is unable to fulfil your order, a full refund (if payment has been made) will be processed.

Returns & Refunds

• If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos or videos of the product and packaging.

• Returns are accepted only after our review and approval.

• Products must be unused, in their original condition, and returned with original packaging.

• Due to hygiene reasons and the nature of jewellery, returns for change of mind, personal preference, or minor variations in colour, finish, or handmade craftsmanship may not be accepted unless otherwise stated.

• Once the returned product is received and inspected, approved refunds will be processed through the original payment method within a reasonable period.

• Shipping charges are non-refundable unless the return is due to our error.

• GAHANARI reserves the right to update this policy at any time without prior notice. Continued use of our services indicates acceptance of the latest version of this policy.

• For any questions or support, please contact:

• GAHANARI

• Email: [Your Email]

• Phone: [Your Phone Number]